I think I can help clear up some of the withdrawal issues and concerns that exist re. FxPro. First, in my experience, they are NOT a scam, but just unbelievably stupid in how they don't clearly explain their withdrawal policies and procedures.

My experience: I deposited first through paypal, then through my debit card. When I went to withdraw through debit card, I got a rather rude email saying "transaction declined." Oh no, I thought, here we go; my money is in Cyprus and is probably gone now. However, through several arduous online chats and emails I finally had it all explained to me, and I have now gotten my entire original deposit back, plus a lot of profits as well with no problem.

Here's how it works: if you deposit $2000 with a debit/credit card, you have to first withdraw EXACTLY $2000 via the same credit card before they will do any other withdrawals for you. For example, if you request a withdrawal of $1900 on your debit card, you'll get the "transaction declined" email. Apparently this due to some credit card procedure/rule. When you deposit money through a card, it appears as a "purchase" at FxPro. When you withdraw, it appears as a "refund" from FxPro. I guess the amounts have to match exactly for that reason. So if you deposit through a card $100, then $1500, then $750, etc., you must do 3 seperate withdrawals of exactly $100, $1500, then $750.

After all the card withdrawals are done (meaning you've withdrawn by card the exact amount you deposited with a card), then you can withdraw by Paypal or bank wire, but not until then.

So, is it a scam? No, not at all. Should someone at FxPro be fired for making it so freaking complicated? Yes, absolutely. There must be some marketing guy, or Page Ranking director there, but my goodness they are not doing their job well at all. One page on their website detailing all these withdrawal procedures and rules, or one email once you open an account doing the same, and they'd have a lot fewer confused and pissed off people.

So anyway, I hope that clears up a few things. You can and do get your money. Like I said, I have withdrawn my original deposit, plus a healthy sum of profits. They just need to take some serious business classes on marketing, Page Ranking, and communicating well with customers.

Now to trading. Degree of slippage and requotes are generally unacceptable to me. Far more than FXDD for example. And their spreads have gotten a lot worse. They went from fixed to floating. Of course they advertise floating spreads as some kind of great thing, but it's just an excuse for them to raise the spread whenever they want.

I will keep my account open, but will be trading there much less. I have several broker accounts anyway. But mainly wanted to offer my withdrawal experience in hopes it may ease some minds out there...best wishes.

I submitted my withdrawal request 3 days ago but no one is processing the request yet. I encountered "withdrawal is declined" several times as the fxpro website never clearly informed customers about the withdrawal rules. I have the impression that they tried to delay the withdrawal payments and let customer faced various withdrawal problems. I have an email reply from accounting confirmed that I can withdraw profits by Bank Wire even I never use Bank Wire to deposit before. But when I made a Bank Wire withdraw request, I got rejected due to "you need to withdrawal with the same method you deposited". That means each person in the accounting dept has their own ways of handling the request and there is no standard rule. Their withdrawal service certainly is below professional standard, even their rejection email looks amateur.

I am very disappointed with FX Pro. They anounce on their website that their spreads are between 0.5 and 2 pips on the EURGBP pair, but the reality is much different, with spreads as high as 4 1/2 pips on this pair. They will always win their discussions, because they have the terms and conditions as an excuse to do whatever they feel like it and not treat their clients with integrity. Very bad operating policies for traders.