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I have attempted to do some basic review of their products, but have been unable to do so. Their website links for live test results do not work. I have contacted them many times asking for them to fix the links or provide live test reports by email or provide login information to view their live results on MT4. Each email response I get does not address the issue. First they told me I needed to refresh my browser window to see the live test reports. of course that did not work because the links themselves are not valid. Later they told me that they had replied to my email and to check my spam box. I check my spam box several times a day and did not receive any of their emails there. It appears they are simply avoiding a direct request to see their live test results. It is obvious that English is not their native language, but after 4 emails, I think they would understand. I suppose their unsubstantiated claim that they divert their profits to support orphanges should make their customers feel good about their lack of live test results.

Further to my comment of January 2, 2009, I received yet another email response asking me to refresh my browser or to check my browser security settings. The fact that the links to their live test results are invalid continues to escape them. I can only conclude they are avoiding the obvious. Even if they honestly misunderstand my repeated request, as a customer of theirs, obtaining support from them would be near impossible given their lack of understanding of simple, straightforward questions posed in English.

We FSR checked Bud's complaint. Most of the links on the products page work, but the live test report links return a 404 error. Examples include these links.

http://www.expertfx.strana.de/stat/apacr.htm
http://www.expertfx.strana.de/stat/daxr.htm
http://www.expertfx.strana.de/stat/fxr.htm

Bud, please point the ExpertFx people to this page if they still seem to have difficulty understanding the issue. Let us know when they get these links fixed.